Mac Microsoft Outlook Opens Then Closes

Posted : admin On 04.04.2020

When selecting a specific folder, Outlook directly crashes. Outlook works just fine for all other folders.

How can I access this folder again?

Microsoft

Oct 12, 2010 Had the same problem where Outlook started and then closes in a fraction of a second after opening it. (If when I double clicked on the icon I held down the second click until Outlook was fully up it worked, but normal clicking was as you described) Getting rid of Apple mobile/Apple Application fixed the problem for me as well. When I try to open Outlook, it starts to open and then closes immediately. My MAC has Microsoft Outlook for Mac 2011 V14.2.5. There has been a very large email created and should be sitting in the OUTBOX trying to be sent, but it exceeds the limit to send. Posted by Toby K. 338 days and 20 hours ago. Read more: Outlook 2011.

Common causes for such a crash or freeze to happen is that there is a corruption in either the first message of that folder, the view of that folder is corrupted or there is a corruption in your pst-file.

Safe Mode

The first thing to test with these kind of reproducible errors is to see if it also occurs in Outlook Safe Mode;

Mac Microsoft Outlook Opens Then Closes Immediately

  • Windows XP
    Start-> Run; outlook.exe /safe
  • Windows Vista and Windows 7
    Start-> type; outlook.exe /safe

Note the space in the command. For alternative ways to start Outlook in Safe Mode see this post.

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If that works, the issue is usually a corrupted message or view. If it doesn’t, it usually indicates a corruption in the pst-file and you must use scanpst.exe to scan it for errors. If it still doesn’t work after using scanpst.exe, you must further analyze the crash in the Event Viewer.


Starting Outlook in Safe Mode is always a good way to begin your troubleshooting.

Corrupt message

If you immediately recognize the first message or item in the folder as being corrupted or unwanted, delete the message and start Outlook normally again. If you can access the folder now, the issue was caused by a corrupt message. A common cause for messages to get corrupted is by having a virus scanner integrated with Outlook. It is really best that you disable this type of integration; you’d still be fully protected by the on-access scanner of your virus scanner.

If you do not want to delete the first message in the folder, then move the message to a different folder. Start Outlook normally again and see if you can access the folder now. If so, select the folder where you moved the message to. Outlook will either crash and you’d still have to delete the message or you might be lucky and Outlook decides to play nice with you and will continue to work.

Corrupt view

If Outlook crashes or freezes when accessing the folder even after moving the first item or running scanpst.exe against your pst-file, then the issue is likely to be a corrupted view. To recover, start Outlook in Safe Mode and reset the view for that folder;

  • Outlook 2002/XP and previous
    View-> Current View-> Customize Current View…-> Reset Current View…
  • Outlook 2003 and Outlook 2007
    View-> Arrange By-> Custom…-> button Reset Current View
  • Outlook 2010
    tab View-> button Reset View

If you have multiple folders that crash upon entering them and resetting the view worked, then you can also reset all views at one by starting Outlook with the cleanviews startup switch;
Start-> Run; outlook.exe /cleanviews

Close Closely

Do you have to often, troubleshoot Outlook crash with Microsoft Office 365? Most of us prefer using Outlook as it is easier and safer as it integrates with many devices and applications. No doubt, it is very useful but has it been hanging frequently? Have there been times when you got the message ‘Outlook not responding error’? Or Outlook stuck on a screen that simply says, ‘Processing’? Does Outlook hang or freeze when sending or receiving emails?

These things do happen but the question here arises is what do you do to fix this? The answer to that is simple, troubleshoot Outlook crash with Microsoft office 365. In this article, you will find out how to troubleshoot these issues that cause Outlook to crash when you use office 365. So, continue to read to know more.

Troubleshoot Outlook issues with Microsoft Office 365

Microsoft office 2011 mac crack kickass full. To troubleshoot Outlook issues, follow the below-mentioned steps:

1. Investigate Possible Issues With Add-In

You will have to Exit Outlook. After which open Run dialog box and make sure, to follow the procedures that are appropriate to your version of Windows. For example: if you are using Windows 10, 8.1 or 8 then, press Windows key + R. But if you are using Windows 7 then, click on Start icontype Run and press Enter.

Now, type Outlook/Safe and then click on, OK. If the issue is fixed then, on the File menu click Options and then, click on Add-ins. In that window select Com Add-ins and then, click on Go – click to clear all the check boxes in the list and then, click OK. Restart Outlook if the issue does not occur. Finally, you can start adding the add-ins one at a time until the issue occurs again.

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2. Run Outlook Diagnostics:

Here, you will have to open Control Panel > Programs and Features > Microsoft Office > Uninstall/Repair. Now, click on Repair Option.

3. Create a new Outlook profile:

Open Control Panel and click on User Account. Now click on, Mail > click on Show Profiles. Here, select the profile you want ‘remove’ and click on Remove. Once, you have removed its time to ‘add’ so, click on Add and in the Profile Name box type in a name for the profile. Make sure, to specify the User Name, the primary STMP address, and the Password. Then Click Next. (When you do this you will receive the following message – Allow this website to configure this xxxx@domain server setting) For this message click on, Don’t ask me about this website again check box and then, click Allow. When you are prompted enter your login credentials and click on OK. When the setup is finished click on, Finish.

Note: When you remove the profile the associated data files will also be removed. If you are not sure make sure to back up or if stored on the server then do not remove the profile.