Mac Os Issues Updating Microsoft Office 365

Posted : admin On 10.04.2020

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Office 2016 and office 365 crashes after updating to MacOS Sierra I have recently updated my mac to MacOS Sierra, and now i have NO access to my office pack. It crashes everytime i try to open any of the apps.
Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you are an Office 365 subscriber, you'll also receive the newest features and tools. Check for updates and install. Open an Office app such as Word, then on the top menu, click Help Check for Updates.

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If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall. Known issues, changed functionality, and blocked or discontinued features. Outlook for Mac 2011 does not work with macOS 10.15 Catalina. Sending meeting updates with REST calendar sharing feature in Outlook for Mac. Categories no longer appear in the sidebar of individual calendars. Known issues syncing Google accounts to the Microsoft Cloud. This update provides new functionality and various improvements and fixes for Outlook for Mac for Office 365. THIS RELEASE CONTINUES TO BE AVAILABLE TO ELIGIBLE OFFICE 365 SUBSCRIBERS ONLY. Download Microsoft Outlook for Mac for Office 365 from Official Microsoft Download Center. This is your 365. Known issues for Microsoft Outlook for. Get Microsoft Office 365 Enterprise E3 for developers (up to 25 users) for one year for free of charge. Microsoft Office 365 Enterprise E3 includes Office 2016 applications for PCs with Windows and Mac computers & 1 TB of OneDrive cloud storage for each user that can increase up to 5 TB.

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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.

msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.

Use the following steps to start using the tool:

Open the Terminal application
Enter cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS
Run ./msupdate --help

The following options are displayed:

Examples of how to use msupdate

Display the current configuration parameters for AutoUpdate:./msupdate --config
Display the current configuration parameters in machine-readable format:./msupdate --config --format plist
List all available updates:./msupdate --list
Download and install all available updates:./msupdate --install
Download and install the latest updates for Word, Excel, and PowerPoint:./msupdate --install --apps MSWD2019 XCEL2019 PPT32019
Download and install a version-specific update for Outlook:./msupdate --install --apps OPIM2019 --version 16.17.180090901

Application identifiers

The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.

Application	Latest version¹	2016 version²
Word	MSWD2019	MSWD15
Excel	XCEL2019	XCEL15
PowerPoint	PPT32019	PPT315
Outlook	OPIM2019	OPIM15
OneNote	ONMC2019	ONMC15
MAU	MSau04	MSau04
OneDrive	ONDR18
Teams	TEAM01
Skype for Business	MSFB16
Remote Desktop	MSRD10
Intune Company Portal	IMCP01
Defender ATP	WDAV00
Edge Canary	EDCN01
Edge Dev	EDDV01
Edge Beta	EDBT01
Edge Stable	EDGE01

¹ These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.

² These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.

Note

If an update is pending for MAU itself, that update must be applied before any applications can be updated.
Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.

Summary

Existing Office 2016 for Mac customers will be seamlessly upgraded to 64-bit versions of Word, Excel, PowerPoint, Outlook, and OneNote as part of the August product release (version 15.25). This affects customers of all license types: Retail, Office 365 Consumer, Office 365 Commercial, and Volume License installations.

Deployment options for the 64-bit update

AutoUpdate (MAU)

Customers who use Microsoft AutoUpdate (MAU) to keep their Office applications up-to-date will see a 'regular' monthly update notification when their selected channel is upgraded to 64-bit builds. Depending on which version is installed on the local computer, MAU will offer either a delta or full update. The update package size does not change between 32-bit and 64-bit versions. Also, MAU can deliver a delta update when applicable to update a user from 32-bit to 64-bit applications. Therefore, customers won't experience a sharp increase in download activity. For the release to the Production channel, customers will see '(64-bit)' in the update title to make them aware that this is a 64-bit update.

For information about how to use the MAU, see Check for Office for Mac updates automatically.

Manual updates

The August release of Office for Mac is available for manual download. The following file provides a 64-bit package to replace existing 32-bit applications with 64-bit variants during installation:

Download the Microsoft Office 2016 for Mac August update package now.

Virus-scan claim

Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Volume License Service Center

Volume License customers typically get their Office 2016 software from the Volume License Service Center (VLSC). These builds are refreshed infrequently and are typically aligned with new language editions. The VLSC will continue to offer 32-bit installers (15.23) until November 2016. However, all updater packages that are released after August will be based on 64-bit builds. Therefore, a VLSC customer who updates either manually or through AutoUpdate will be transitioned to 64-bit builds.

More Information

64-bit only

The Mac operating system has been 64-bit for several years. Unlike for Windows, there's no choice between running a 32-bit or 64-bit version of the Mac operating system. Similarly, we won't offer a choice between 32-bit and 64-bit versions of Office 2016 for Mac. After each 'channel' is transitioned per the rollout schedule, only 64-bit builds will be available.

Effect on third-party applications and add-ins

The transition to 64-bit Office for Mac was announced on the Office developer blog in April 2016. This website is the primary reference for third-party vendors to understand the change and the effect on their products. IT Pros will want to understand which compiled add-ins are deployed to the users whom they manage so that they can assess the effect of the upgrade. The following Microsoft Office website summarizes the issues that affect the more common add-ins that are used together with Office 2016 for Mac:

Tools for inspecting product architecture

To verify the architecture of an Office application (that is, to understand whether you have a 32-bit or 64-bit build), start the application, open the Activity Monitor, and then enable the Kind column.

You can also use the file command in a terminal session to inspect the binary. For this use, type file -N <path of binary>.This method can be used with for any binary file, including third-party add-ins.

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The file command returns one of three values.

Return value	Meaning
Mach-O 64-bit executable x86_64	64-bit binary
Mach-O executable i386	32-bit binary
Mach-O 64-bit executable x86_64	FAT binary (compatible with both 32-bit and 64-bit processes)
Mach-O executable i386	FAT binary (compatible with both 32-bit and 64-bit processes)

Options for reverting to 32-bit installations

There may be situations in which the customer has to change code that's not 64-bit ready. If customers can't immediately move forward to 64-bit builds, we will make available a one-time 32-bit update for the 15.25 release in addition to the default 64-bit updates. The 32-bit updates will be available only for manual download from the Office CDN.

The latest 32-bit release of Office 2016 for Mac (15.25.160818) can be downloaded from https://go.microsoft.com/fwlink/?LinkId=823192.

Customers who manually install the 32-bit release won't be offered the 64-bit version of 15.25 through MAU. However, MAU will offer the 64-bit version of 15.26 in September 2016. Therefore, customers have a limited time to remain on 32-bit builds.

If a customer has already upgraded to the 64-bit update of Office for Mac 15.25 and wants to revert to the 32-bit version, follow these steps:

Microsoft Office For Mac Updates

Exit all open Office 2016 applications.
Start Safari, and then browse to https://go.microsoft.com/fwlink/?LinkId=823192 to start the download of the 32-bit installer.
Double-click the downloaded package, and then follow the instructions.