Microsoft Excel Crashing On Mac

Posted : admin On 08.04.2020

2020-3-31  Open Microsoft User Data, and then open Office 2011 AutoRecovery. On the Edit menu, click Select All. Drag all files into 'New Folder' on the desktop. The AutoRecovery folder should be empty. Open Excel for Mac 2011 and try to save a file. If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep. Sending meeting updates with REST calendar sharing feature in Outlook for Mac. Categories no longer appear in the sidebar of individual calendars. Known issues syncing Google accounts to the Microsoft Cloud. Automated troubleshooting tools. Use the following tools to resolve various Outlook for Mac. To prevent freezing and crashing of Microsoft Office apps on your Mac, upgrade to macOS 10.13 High Sierra and update Office to version 15.38 or later. If you are using earlier MS Office and Mac OS X versions, you may experience Word, Excel, an Outlook freeze-ups, and crashes.

  1. Excel File Grant Access Mac
  2. Excel For Mac Keeps Crashing
  3. Excel Not Opening On Mac

Experiencing a Word freeze-up in the middle of working on something important is very stressful. Let’s say, you are writing your term paper seeking an answer to the question that would make the life of millions of people around the entire globe much easier and more comfortable (for example, Do Woodpeckers Get Headaches?). And in the middle of the process, when your thoughts smoothly flow from your head into the text editor; when no slightest paper help is needed from anybody; when the inspiration is overflowing; when you feel on the verge of the greatest finding in the history of humanity – dear Lord! Word just crashes or freezes. If you’ve never suffered such a tragedy, you must be the luckiest person on Earth and should definitely play lottery right about now. Otherwise, scan the text below to find out how to straighten things out and minimize the damage from such a misfortune.

To partly recover the document you have been working on, try printing out the screen. After that, try force-quitting the application by using the Command-Option-Esc shortcut. When the Force Quit window appears, select the app you want to abort and press Force Quit.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you open or use Microsoft Excel, Excel stops responding, hangs, freezes, or stops working. Additionally, you may receive one of the following error messages:

Excel is not responding.

Excel has stopped working.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Resolution

Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

Method 1: Start Excel in safe mode

Safe mode lets you safely use Excel without encountering certain startup programs. You can open Excel in safe mode by pressing and holding Ctrl while you start the program or by using the '/safe' option (that is, excel.exe /safe) when you start the program from the command line. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the xlstart folder, and Excel add-ins. (However, COM add-ins are excluded.)

If your issue is resolved after you run Excel in safe mode, see the following articles in the Microsoft Knowledge Base:

291288 Description of the startup switches for Excel

280504 How to troubleshoot startup problems in Excel 2013

If your issue is not resolved after you start Excel in safe mode, go to method 2.

Method 2: Investigate possible issues with COM add-ins Many developers create add-ins for Excel. These add-ins are divided into two types

  • Excel add-ins that are saved as .xla, .xlam, or .xll files.
  • COM add-ins. These add-ins usually have to be installed and include DLLs and registry keys. COM add-ins created for one version of Excel frequently are incompatible with a newer version, and may cause the system to stop responding. They are not disabled by safe mode.

The simplest way to resolve this possible cause is to run this troubleshooter.

If the troubleshooter resolves the issue, but it recurs, you'll have to determine which add-in is causing the problem. To disable COM add-ins, follow these steps:

  1. Select File > Options > Add-ins.
  2. At the bottom of the dialog box, change the Manage dropdown to COM add-ins, and select Go.
  3. Clear the check box for any enabled COM add-ins. select OK.If disabling the COM add-ins alleviates the issue, try enabling them one at a time to test for the problem add-in.

If these steps do not resolve your issue, continue to method 3.

Method 3: Investigate Excel file details and contents

Excel files can exist on the computer for a long time. They are upgraded from version to version and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following areas can cause performance or crashing issues:

  • Formulas referencing entire columns.
  • Array formulas referencing an uneven number of elements in the arguments.
  • Hundreds, or perhaps thousands, of hidden or size 0 height and width objects.
  • Too many styles caused by frequent copying and pasting between workbooks.
  • Too many (as well as invalidly defined) names.

Inspect and simplify your files if possible.

If these steps do not resolve your issue, continue to method 4.

Method 4: Check whether your file is being generated by a third party

Sometimes Excel files are generated by a third-party application. In this case, the files may be generated incorrectly, and some features may not work correctly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application. If the features work correctly, make sure that the third party is aware of the issue.

If your issue is not resolved after you test it outside the third-party application, go to method 5.

Method 5: Perform a selective startup to determine whether a program, process, or service conflicts with Excel

When you start Windows as usual, several applications and services start automatically and then run in the background. These applications and services can interfere with other software on your device. Performing a selective startup (also known as a 'clean boot') can help you identify problems with conflicting applications. To perform a selective startup, see How to perform a clean boot in Windows.

Selective startup is used to help identify the process, service, or application that conflicts with Excel.

If your issue is not resolved after a clean boot, go to method 6.

Method 6: Check whether your antivirus software is up to date or is conflicting with Excel

Antivirus software can interfere with Excel, and cause performance issues. Frequently updating your AV software can correct the issue.

How to check whether your antivirus software is up to date

To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. For a list of antivirus software vendors, see the following Microsoft website:

How to check whether antivirus software is conflicting with Excel

If your antivirus software includes integration with Excel, you may experience performance issues. In this case, you can disable all Excel integration within the antivirus software by creating exceptions for Excel files.

Important

Changing your antivirus settings may make your PC vulnerable to viral, fraudulent, or malicious attacks. We do not recommend that you try to change your antivirus settings. Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure software to exclude any integration with Excel.

If updating your antivirus software or excluding it from integrating with Excel does not resolve your issue, go to method 7.Method 7: Verify or install the latest Windows and Office updates Microsoft word mac zip.

Windows updates

You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities.To install the latest Windows updates, see Microsoft Windows FAQ.

Office updates

For more information about the latest Office updates, see Office Updates.

If your issue is not resolved after you install the latest Windows and Office updates, continue to the advanced troubleshooting in the More Information section.

More information

Advanced troubleshooting

Excel File Grant Access Mac

If the methods that were mentioned earlier did not resolve your issue, the issue might be either environmental or file-specific in nature. The following section describes how to troubleshoot additional issues that can cause Excel to stop responding.

Environmental factors

Environmental factors are just as important as file contents and add-ins when you are troubleshooting problems. You can help us determine the cause of your issue by taking the following actions:

  • Follow basic troubleshooting steps.
  • Test files in the cleanest possible environment.

The following sections describe troubleshooting tips that might help diagnose the problem.

Where the file is stored

Several issues can arise when you save an Excel file over a network or to a web server.Moving the file locally will help determine whether there's something wrong with the file or the server where the file is saved. Save the file to your local hard drive is one of the following scenarios is true:

  • You have redirected 'My Documents' folder to a server location.

  • Your files are stored offline.

  • You are trying to open files from SharePoint or a Web folder.

    Office OnlineThis alternative gives you f for Mac and is a basic, browser-based Office suite version.It features the basics: document editing, presentation options, and spreadsheet formulas. This can pose some challenges if you get Office documents from other people, as they’d have to send documents in formats like Open Document Text (ODT) instead.macOS users can download this free, open-source suite alternative for Office directly from its website or from its developer’s downloads page. Mac replace text in multiple files at once microsoft office online. You also get access to Word, PowerPoint, Excel, and OneNote.The latest version also includes Mail, Calendar, Sway, People, and OneDrive, but with a limited Office experience.While it lacks some functionality like WordArt, and text boxes, charts, equations and custom macros don’t load in Excel sheets, Office Online is still a versatile alternative.You can still open files, edit, and keep document formatting.Related: 6. Calligraoffers mind map and project management tools, among many advanced features.Its tabs are set on the right side of the screen, so the page you edit won’t take up the full screen.With Calligra, you can read DOCX and DOX document formats, though it doesn’t allow you to edit them.

  • You are using Remote Desktop or Citrix.

  • You are using network appliances.

  • You work in a virtualized environment. For more information about Microsoft software that's running in a virtualized environment, see the following Microsoft Knowledge Base article:

    897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software

Memory

Excel For Mac Keeps Crashing

Excel files can grow fairly large when you add text formatting and shapes. Make sure that your system has enough RAM to run the application. For system requirements of the Microsoft Office suites, see the following Microsoft Knowledge Base article:

Printers and video drivers

When Excel is started, it examines the default printer and video drivers that will display the Excel workbooks. Excel is printer-intensive. Therefore, it will run even slower when Excel files are saved in Page Break Preview view. Testing the file by using different printers such as the Microsoft XPS Document Writer printer driver or the VGA video driver will determine whether the problem is with a specific printer or video driver.

Excel Not Opening On Mac

If you still have hanging or crashing issues in Excel after you work through the resolution methods that are mentioned here, contact Microsoft Support for guided troubleshooting.