Microsoft Office 365 Support And Recovery Assistant For Macs

Posted : admin On 08.04.2020

Feb 08, 2019  Microsoft have a Office 365 Support and Recovery assistant tool which can be downloaded here. Basically, if the above Support and Recovery Assistant cannot fix a problem for you, it will some suggestions and then help you get in touch with Office 365 support. Also, do a check on the connection status for Outlook. Mar 25, 2020  If you need help determining if your copy of Windows is genuine Microsoft software, see the How to tell page. If you need to activate Microsoft Office, see Download and install or reinstall Office on your PC or Mac. If you're curious about Windows updates instead of Windows activation, see Update Windows 10.

  1. When we send a system out pre-loaded with Microsoft Office, chances are it is already activated but in the rare occurrence that you are having troubles, check out this article for detailed solutions.
  2. Shop Microsoft Office 365 Personal (1 Mac or PC + 1 iPad or Select Windows Tablet) (1 Year Subscription) at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. Price Match Guarantee.
  3. Download excel from office 365 support. Microsoft Support and Recovery Assistant for Office 365 is an application introduced by Microsoft that helps users fix problems within Office 365 applications like Outlook Power BI and Office (Word Excel PowerPoint etc ) through a few simple steps.
  4. Previous versions of Office, such as Office 2010, may work with Office 365 with reduced functionality. This compatibility with Office does not include the Office 365 F1 plans. Annual commitment required. Custom domain $12/year after the first year. Only new Office 365 for business subscribers eligible.
  5. Jul 12, 2017 Microsoft Support and Recovery Assistant for Office 365 is a new analysis tool that is focused on troubleshooting issues in their public Cloud-based applications. It can run tests to troubleshoot.
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We announced the availability of ‘Office 365 Support and Recovery Assistant’ a couple of months ago here. You can download it from https://aka.ms/snruser. We are now introducing this blog page from the engineering team where you can find the latest additions and other key updates on this toolset.

We are glad to see several of you used it already to solve Outlook issues and gave us good feedback that it’s helping. We also received a lot of feedback on the new solution requirements. We are reviewing every piece of feedback and making continuous improvements. We recognize that there is more to do here and we are working hard to get those solutions to you as quickly as possible. In general, we will be shipping updates on a weekly basis.

We released the tool with a set of solutions for Outlook profile related issues and now expanded to initial versions of solutions for ‘repeated authentication prompts from outlook’ & ‘intermittent connectivity issues with Outlook’ in the last few weeks.

The Windows Aero scheme causes the desktop to not transfer over via the VNC connection, thus users initiating the VNC remote control view only a blank or black desktop. Then click on Windows Color and Appearance link, follow by Open classic appearance properties for more color options link. To do so, right click on black space on desktop of target remote system (the one you want to remote control with VNC, where server is running), choose Personalize. Microsoft remote desktop with r pi shows black screen mac. The solution to this VNC Windows black desktop screen problem is easy – simply disable the Windows Aero theme.

If you haven’t tried this out yet, please give it a try and use its built-in feedback page to share your rating and comments with us. We are listening!

Microsoft 365 Support Phone Number

Thank you,

Office 365 Support and Recovery Assistant Engineering Team

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Enroll your macOS device with the Intune Company Portal app to gain secure access to your work or school email, files, and apps.

Organizations typically require you to enroll your device before you can access proprietary data. After your device is enrolled, it becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. To get continuous access to work or school information on your device, you must configure your device to match your organization’s policy settings.

This article describes how to use the Company Portal app for macOS to enroll, configure, and maintain your device so that you meet your organization's requirements.

What to expect from the Company Portal app

During initial setup, the Company Portal app requires you to sign in and authenticate yourself with your organization. Company Portal then informs you of any device settings you need to configure to meet your organization's requirements. For example, organizations often set minimum or maximum character password requirements that you'll be required to meet.

After you enroll your device, Company Portal will always make sure that your device is protected according to your organization's requirements. For example, if you install an app from an untrusted source, Company Portal will alert you and might restrict access to your organization's resources. App protection policies like this one are common. To regain access, you'll likely need uninstall the untrusted app.

If after enrollment your organization enforces a new security requirement, such as multi-factor authentication, Company Portal will notify you. You'll have the chance to adjust your settings so that you can continue to work from your device.

To learn more about enrollment, see What happens when I install the Company Portal app and enroll my device?.

Get your macOS device managed

Use the following steps to enroll your macOS device with your organization. Your device must be running macOS 10.12 or later.

Note

Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

  1. Go to Enroll My Mac.
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.

Important

Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Enroll your Mac

  1. Sign in to Company Portal with your work or school account.

  2. When the app opens, select Begin.

  3. Review what your organization can and can't see on your enrolled device. Then select Continue.

  4. If prompted to, enter your device password on the Install management profile screen.

  5. On the Confirm device management screen, select Open System Preferences.

  6. Your device's system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.

  7. Return to Company Portal and select Continue.

  8. Your organization might require you to update your device settings. When you're done updating settings, select Check settings.

  9. When setup is complete, select Done.

Troubleshooting and feedback

If you run into issues during enrollment, go to Help > Send Diagnostic Report to report the issue to Microsoft app developers. This information is used to help improve the app. They'll also use this information to help resolve the problem if your IT support person reaches out to them for help.

Microsoft Office 365 Support And Recovery Assistant For Macs

After you report the problem to Microsoft, you can send the details of your experience to your IT support person. Select Email Details. Type in what you experienced in the body of the email. To find your support person's email address, go to the Company Portal app > Contact. Or check the Company Portal website.

Microsoft Office 365 Support And Recovery Assistant

Additionally, the Microsoft Intune Company Portal team would love to hear your feedback. Go to Help > Send Feedback to share your thoughts and ideas.

Outlook Support And Recovery Assistant

Unverified profiles

When you view the installed mobile device management (MDM) profiles in System Preferences > Profiles, some profiles might show an unverified status. As long as the management profile shows a verified status, you don’t need to be concerned.

The management profile is what defines the MDM channel connection. As long as the management profile is verified, any other profiles delivered to the machine via that channel inherit the security traits of the management profile.

Updating the Company Portal app

Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. Find out more about updating Microsoft apps for macOS.

Next Steps

Still need help? Contact your company support. For contact information, check the Company Portal website.